TERMS AND CONDITIONS

Effective Date: April 2025

Welcome to drinkvalencia.com, the official website of Drink Valencia, a division of Valencia Nutrition Limited. By accessing or using this website, you agree to be bound by the terms and conditions set out below. Please read them carefully before continuing to use the site.

1. WEBSITE USAGE

This website is intended to provide information about our beverages, brand, and services, and to facilitate e-commerce transactions. By using this site, you confirm that you are at least 18 years old (or are accessing the site under the supervision of a parent or legal guardian).

The website and its content are made available for your personal, non-commercial use only. You agree not to engage in any form of unauthorised access, data scraping, automated data collection, or activity that could harm, disable, or overload our systems, security features, or network infrastructure.

2. USER RESPONSIBILITIES

By using this website, you agree that you will:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Keep your login credentials confidential and not share access to your account with unauthorised persons.
• Use the website only in compliance with applicable local, national, and international laws and regulations.
• Be solely responsible for all activity that occurs under your account, including any orders or actions carried out using your credentials.

3. CONTENT USE

All text, images, product descriptions, graphics, logos, stories, videos, and other materials displayed on this website are owned by Drink Valencia and/or Valencia Nutrition Limited, or are used under licence, and are protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, republish, distribute, or publicly display any content from this website without our prior written permission.
• Use our content for commercial purposes, advertising, or resale.
• Create derivative works or modify our content in a way that implies association, endorsement, or sponsorship without our consent.

You may, however, share links to our pages or quote brief excerpts for non-commercial purposes, provided appropriate credit is given to Drink Valencia and no rights are infringed.

4. PROHIBITED ACTIVITIES

You agree that you will not:

• Upload, share, or distribute any viruses, malware, or other harmful code.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Use bots, spiders, crawlers, or any automated systems to access, monitor, or copy any part of the website without our express permission.
• Interfere with or disrupt the operation of the website, servers, or networks connected to the website.
• Harass, abuse, threaten, or harm other users, our employees, or representatives of the company.

5. INTELLECTUAL PROPERTY

The Drink Valencia brand name, logos, product names, packaging designs, and any related trade dress are the exclusive property of Valencia Nutrition Limited. Any unauthorised use, reproduction, or imitation of our brand identity is strictly prohibited.

Product line names, collection names, and design elements used on this website may be registered trademarks or are in the process of registration, and may not be used without our prior written consent.

6. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services (for example, payment gateways, review platforms, or social media pages). These websites are not operated or controlled by Drink Valencia.

We are not responsible for the content, privacy practices, or policies of any third-party sites. We recommend that you carefully review the terms and privacy policies of any external websites you visit.

7. DISCLAIMER

The information provided on this website is for general informational and promotional purposes only. While we make reasonable efforts to ensure accuracy, we do not warrant that:

• The site will be uninterrupted, secure, or error-free.
• All information is complete, current, or free from typographical or technical errors.
• Products will meet every individual’s personal expectations, given the subjective nature of taste and experience.

We will not be responsible for any adverse reactions that occur if products are used contrary to the instructions on the packaging or on this website.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Valencia Nutrition Limited and its officers, employees, and affiliates shall not be liable for:

• Any direct, indirect, incidental, consequential, or special damages arising from your use of, or inability to use, the website or our products.
• Any inaccuracies or omissions in the content on this website.
• Any unauthorised access to or alteration of your transmissions or data.

Your sole and exclusive remedy for any dissatisfaction with the website or products is to stop using the site and, where applicable, to seek a refund in line with our Return and Refund Policy.

9. CHANGES TO TERMS

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised “Effective Date”. Continued use of the website after such changes are published will constitute your acceptance of the updated terms.

10. GOVERNING LAW

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

11. CONTACT US

If you have any questions or concerns regarding these Terms and Conditions, please reach out to us at:

• Email: drinkvalencia@valencianutrition.com
• Phone: +91 89280 56974
• Address: D Wing, Neelkanth Business Park, 304, Vidyavihar West, Mumbai, Maharashtra 400086, India